Centauri House,
Hillbottom Road,
High Wycombe
Buckinghamshire HP12 4HQ

Tel: +44 (0)20 8833 7600

LCA Europe

Nonnendammallee 44, (Gebäude GB32)
13629 Berlin,

Anfahrt: Motardstr. 96, 13599 Berlin

Tel: +49 30 72610623

LCA France

Batiment A1,
2 Bd de la Libération,
93200 Saint-Denis

Tel: +33 1 49 37 99 12

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

UK and Webshop orders are despatched on an overnight service (where goods are available and in stock) to the UK mainland at a flat rate of £14.00 + VAT.

Which payment methods are accepted in the Online Shop?

We accept most major debit and credit cards (expect Amex) providing the card is registered to the delivery address.

Bank transfers can be made on request

How long will delivery take?

Orders placed on the site Monday to Friday by 14:00GMT and where the goods are showing as in stock will be despatched the same day, orders placed after 14:00GMT and on Saturday or Sunday will be processed and shipped on the next working day before 17.00GMT. Goods ordered on Friday will be delivered on the following Monday.

How secure is shopping in the Online Shop? Is my data protected?

Online payments go through secure Trust Payments.

We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.  We will never sell, share or use your personal information other than as described here.

You can read our privacy policy here

What exactly happens after ordering?

After your order has bene placed and payment accepted, our warehouse team will pack and organise shipment of your goods. The sales team will email you confirmation with a copy invoice

Do I receive an invoice for my order?

Yes, once your order has been packed and ready for collection by our selected courier company.

Send us an email

    If your enquiry is urgent, we recommend you call your local LCA team